This product or size may still arrive. Leave your email details with the relevant item and receive a notification when it is available again. You can of course also contact us about availability

We aim to ship your order as quickly as possible. Within the Netherlands, the estimated delivery time is 1 to 3 days. You can find the delivery time in the other countries here .

When your order is shipped, you will receive a Track & Trace code by email. This allows you to view the status of your order.

Within the Netherlands, shipping your order costs €5.95 or is free. In some other countries we charge different costs. You can find it here.

In that case, we ask you to contact our support department. You do this by emailing your order number and a photo of the complaint to sales@cgproducten.nl

Unfortunately, we cannot exchange placed orders/items because they are automatically processed in our systems. After you have received the order, you can return it.

You have 14 days to return your item(s), starting from the day you receive the item. It can only be returned unused and, if possible, in the original packaging. Within the Netherlands, return costs are around €6.95 depending on the carrier.

• Please indicate on the enclosed return form which item(s) you are returning and indicate the reason for return.
• Place the item to be returned and the return form in the original packaging. If you have lost this, you can send an email to sales@cgproducten.nl with your order number.
• Deliver your return shipment to a PostNL / DHL point and keep the proof of shipment.
• You will receive a confirmation by email when your return has been processed. You will receive the purchase amount in your account within 14 days. If you paid with Klarna, the claim expires.

No, we do not have a physical store, so this is not possible.

No, unfortunately that is not possible. We advise you to place a new order yourself.

You can pay with iDeal, PayPal, Creditcard, Mister Cash, Klarna and Sofort banking.

Once payment has been completed, you will receive an order confirmation from us by email.

• Click on the figure at the top right of our webshop.
• Under 'Create an account', click 'Continue'.
• Fill in your details and click 'Continue'. You now have an account!

No, you can also place an order without an account.

You can click on 'Forgot your password' below the password bar to request a new password

Unfortunately, this is not possible online at the moment.